Define My Day Store Shipping Policy

We strive to ship all orders the next business day. If, for any reason, you require your order to be shipped ASAP, please let us know and we'll make all accommodations to do so. At the time of your shipment, you will be notified at your preferred email or SMS number and be provided tracking information.

All items originate from our location in Pittsburgh, PA. Once shipped, delivery times depend on the service requested. Standard shipping usually takes 1-5 business days depending on destination. Priority mail usually takes 1-3 business days.

We offer ShipProtect insurance for a nominal fee to cover any potential losses that occur while your order is in transit. If any loss or damage occurs during shipment, you will not be liable when covered by ShipProtect. Simply contact us and we will arrange to ship you a new order. 

In addition, by purchasing ShipProtect, we will also upgrade you to FREE returns. If you are unhappy with your purchase for any reason, we will provide you with a return shipping label at no expense. You will receive a full refund for your order once returned excluding the cost of the ShipProtect fee.